Shipping & Return Policy

• RETURNS - If an item you ordered from us does not meet your expectations, simply return it to us within 10 days of the sale in an unused and undamaged condition . You must first contact us and request return authorization.

  As soon as the returned merchandise is received and the condition of the product is verified, the proper credit will be issued. Sorry, we cannot refund shipping charges and a 25% restocking fee will be deducted from the credit. The restocking fee also applies to "Refused" shipments. All returns must be sent back to us shipping prepaid. However, if the error is ours the restocking fee will not apply and shipping charges will gladly be refunded.

  Sorry but we do not accept returns of electrical items.

  • Items are subject to a 25% restocking fee
  • We can not accept returns of electrical items
  • We can not accept returns of items that show signs of wear, installation, or use.
  • Refunds can not be given for specially made items or custom orders
  • Refunds on cancelled orders, will be processed 30 days from the cancellation date. 
  • Shipping charges are not refunded
  • All returns must be done within 10 days from date of purchase
  • Items returned to us which are deemed un-returnable, will be returned to the customer at the customers expense
  • Certain restrictions apply. Extra fees may apply for testing and evaluation to determine whether an item may be returned
• SHIPPING - We are proud to offer fast and efficient shipping service to our customers.  Utilizing UPS Ground (or expedited service as selected) who will deliver your order to your home or business with the greatest efficiency and highest quality of service in the industry.  All order placed are shipped within two business days (excluding weekends and holidays).  You will normally receive your order in 5-7 business days after shipping.  (Certain locations require additional 1-2 days delivery time.  Some items, due to greater size or weight, require special handling and delivery by truck.  Please allow 2-4 weeks for truck delivery.) Due to size and weight, some orders will require extra cost for shipping by UPS or any other freight delivery service. We reserve the right to charge our customers the extra cost for shipping set by UPS or any shipping or freight delivery services we use. We offer a flat rate shipping cost of $9.99 for most aftermarket parts orders. All other parts ordered are charged actual shipping rates, charged to The OEM Parts Store by the shipping / freight companies. We will charge actual shipping rates / cost,  passed on to The OEM Parts Store.  For more information about UPS services please visit http://www.ups.com .